Hillsdale Power Sports & Marine- Independent AMSOIL Retail Store
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Phone: 517-439-5959
246 E South St Hillsdale, Michigan 49242-1717 - US
Latitude: 41.9163170 N, Longitude: -84.6202698 W
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Blog Title:AMSOIL Retailer: Hillsdale Power Sports & Marine in Hillsdale, Michigan Current
Rating:1.75 out of 5 stars Votes & Reviews:2 vote(s) and 1 user reviews.
As promised, I am posting an update--As I don't see an option to edit my original review, here is the revised
version: The folks at Hillsdale Powersports and Marine are very friendly! We bought a used jetski from them in May and were really glad they offered a one year warranty. The jetski was described as “ready to go,†but apparently it still needed some work before it would run on the water. We waited a month for the repair to be done, which was hard since it was a seasonal item and we were anxious to use it. We were really excited when they finally told us it was ready, but disappointed again when it still didn’t run. We sought out a second opinion (at our own expense, of course) and were dismayed to learn the jetski needed a new engine. When they learned of our plight (perhaps through a negative review on Facebook), Hillsdale Powersports and Marine took the initiative to contact us and asked if we wanted them to repair it or give us a full refund. We were extremely grateful to receive our money back as we had been worried that we were going to be stuck paying for a jetski that didn’t
work. Sadly, we hadn’t been smart enough to test the jetski before we spent almost $400 on license plates and supplies that we never used—in the future we will be more careful not to make that same mistake. Hopefully our situation was just a fluke, but we definitely recommend paying extra for a warranty and can tell you that Hillsdale Powersports and Marine will stand behind their products :-)
Item Reviewed: AMSOIL Retailer: Hillsdale Power Sports & Marine in Hillsdale, Michigan
| Mattawan, Michigan
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1-800-615-3709
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Reviewed by Glad we got the warranty:
We got the refund we requested
As promised, I am posting an update--As I don't see an option to edit my original review, here is the revised version: The folks at Hillsdale Powersports and Marine are very friendly! We bought a used jetski from them in May and were really glad they offered a one year warranty. The jetski was described as “ready to go,†but apparently it still needed some work before it would run on the water. We waited a month for the repair to be done, which was hard since it was a seasonal item and we were anxious to use it. We were really excited when they finally told us it was ready, but disappointed again when it still didn’t run. We sought out a second opinion (at our own expense, of course) and were dismayed to learn the jetski needed a new engine. When they learned of our plight (perhaps through a negative review on Facebook), Hillsdale Powersports and Marine took the initiative to contact us and asked if we wanted them to repair it or give us a full refund. We were extremely grateful to receive our money back as we had been worried that we were going to be stuck paying for a jetski that didn’t work. Sadly, we hadn’t been smart enough to test the jetski before we spent almost $400 on license plates and supplies that we never used—in the future we will be more careful not to make that same mistake. Hopefully our situation was just a fluke, but we definitely recommend paying extra for a warranty and can tell you that Hillsdale Powersports and Marine will stand behind their products :-)